Despatch times
For all in stock items, we despatch all orders the next day (Monday to Friday). Orders received over the weekend will be despatched the next week. If you need anything urgently please get in touch and we will always do our best to accommodate wherever we can.
Delivery times and costs
We ship with a courier (usually FedEx or DHL Express) to ensure you always receive your order as soon as possible.
Customers outside Mexico
Please note that your package may be assessed for import or customs fees on entry into the destination country. These duties and taxes are the responsibility of the receiver. Please note that we don't have the ability to declare a different value when shipping your order.
Customers within EU
In accordance with the laws governing members of the EU, all orders delivered within UK and to destinations in member countries of the EU are inclusive of VAT. The final price will be calculated at the checkout after the destination country has been selected. If you are at all unsure please don't hesitate to contact us to check.
Order tracking
As soon as your order has been despatched, you'll be sent tracking details which will allow you to track your order with our partner courier. All deadlines based on partner courier recommended dates but not guaranteed and some more remote locations may need more time. Should you need any assistance tracking your order or if you have any questions please don't hesitate to contact us.